PG&E Reminds Customers Affected by Fires About Bill Relief
(by James Lanaras) – PG&E is reminding customers affected by the Northern California wildfires that they have access to bill relief, payment assistance and help with new or temporary construction of electric service.
PG&E said it temporarily stops bills during a disaster, returns account deposits and will not charge a deposit for up to one year for customers who lost their homes in the wildfires.
Customers who lost property will not face collections for up to one year and PG&E will arrange reasonable payment arrangements.
PG&E suspended billing for customers who lost their homes or businesses since the start of the October wildfires, and will bring their balance to zero for PG&E energy charges associated with customers’ lost property.
More information about help for PG&E customers is available at pge.com/wildfireresources.