New App Lets San Jose Residents Report Neighborhood Issues, Request Services (PHOTO)
(BANT) – The city of San Jose officially launched the My San Jose app Monday, allowing residents to submit reports on a variety of neighborhood issues without having to make a phone call, according to city officials.
The five issues residents can report on the app are potholes, graffiti, abandoned vehicles, streetlight outages and illegal dumping.
There’s also a tab for general requests, where residents can submit requests for other services. More tabs will be added for more specific services at a future date, city officials said.
Prior to the app launching, city spokesman David Low said two of the most common ways to report the mentioned issues would be to call or email the departments managing those issues. Low said residents can still do that if they wish.
More information on the app, which can be downloaded via the Apple app store or Google Play Store, can be found at www.SanJoseCA.gov/MySanJose.
Residents looking to reach out directly to the city can call its City Customer Contact Center at (408) 535-3500 or email firstname.lastname@example.org.